Customer Reviews

• Great product for the money
  Great picture quality, sleek appearance, easy setup. A nice additon to my office as a 2nd monitor and tv.
• VIZIO VM230 23 JNCH SERIES 23 -1080 LED LCD HDTV
  [[ASIN:B002T922OC VIZIO VM230XVT 23-Inch XVT-Series 23-Inch 1080p LED LCD HDTV Excellent purchase,
  Exceeded my expectation, the 240 hertz gave superb sharpness, clarity and color intensity right out of the box. The size was perfect for my home office and would also be great for a bedroom. I am connected to DIRECT TV Satellite service. I would honestly recommend this HDTV to anyone that would want a smaller TV for the home.
• Firmware patch for sound issue (for anyone having trouble)
  This TV has been one PITA after another. First the remote died. I took out the batteries and left them out for 24 hrs then put them back in and it has worked since then (but I recommend getting a programmable universal remote because the range is not good on the Vizio remote).
  
  Then the more serious issue - the sound corruption issue, after 30 minutes, consistently. We tried getting this addressed through the Costco "concierge" service (a joke), and Vizio's warranty. So even though it was still under warranty because it is a 23 inch TV, they said WE had to pay for shipping to a repair center. Shipping on a TV like this would cost a lot... they would not admit that it is a manufacturer's defect. A consistent issue like this (I compiled over 20 separate online reviews from different customers with the problem) IS a manufacturer's defect. Just because a couple of people here have not had problems does not mean that it is not a common problem. Also a good portion of people hook up separate speakers and cut the TV volume off so would not notice a problem with the sound corrupting.
  
  So Vizio customer service argued with me, failed to take responsibility for the defect, and accused me of causing the problem through misuse. Disgusting experience, and I will NEVER buy from this company again because of their phone person's lack of knowledge, sense, or civility.
  
  Well as a last ditch effort I wrote an email asking if there was a firmware update I could apply by USB and miracle of miracles, there is a file called fwsu.img sent by billie dot vanengen at vizio dot com with a pdf containing instructions for upgrading the firmware to version 2.17 via USB.
  
  The firmware upgrade to 2.17 PERMANENTLY resolved the corrupted sound issue. Why wouldn't the phone support person be aware of it? If this wouldn't have worked, I would have just sold it on craigslist to try to recoup some of the expense (with an honest description of the sound issue, to target someone who would be hooking it up to speakers anyway) and been even more disgusted.
  
  Now today, the new Vizio issue du jour is that everything looks pastel (no deep blacks). Contrast and picture settings make no difference, but unplugging the HDMI and re-plugging it in corrects the issue. SO SICK OF THESE BUGS.
  
  Like I said, will never buy another Vizio product again based on this. Hope the info about the firmware update this helps other people.
  
  The fact that the firmware update addresses the sound problem shows that it is a known issue, also known as a manufacturer's defect.
• Vizio LED LCD TV
  I use this TV mostly for playing video games, and they look fantastic. I can really tell the difference when my games are in High Definition, and the screen produces very clear images. Also the screen was wider than expected, which is a good thing, yet it can still easily fit on my desk. It is probably the thinnest TV I have ever seen. Until pure LED TV's become affordable, I am going to stick with this one.
• Excellent Choice
  I currently use this TV in Afghanistan with my PS3 and Xbox 360. It is very compatible with the PS3, when you turn on the PS3 it turns the TV on and changes the channel to the HDMI input. I use it with Triton 5.1 Dolby Digital Headphones through the optical out. Set up is very convenient, the 12V DC adapter supports 110/220v inputs, and the TV is extremely light (a small child could carry it easily). Recommended for small rooms, dorms, etc where larger TVs would not be practical.