Customer Reviews

• Samsung LCD
  I purchased this set a few months ago for a much lower price (under $670). At that price I consider it a great deal. It was delivered by CEVA somewhat on-time (they did get the day correct) and it has performed flawlessly since setup. I have encountered none of the problems of other reviewers. After having used the set for some time now and comparing it to my Panasonic plasma which I have owned for 2.5 years, I can definitely comment on the differences. This Samsung looks good, HD over the air especially looks very good. But the image can be somewhat harsh and artificial when compared to the plasma. I have also noticed image stutter on it although I don't consider it a huge issue. I can say after comparison that I prefer the plasma. Apparently I got my Panny just before the rising black level issue took hold, because my set still looks as good as it did on day 1, excellent.
  I would encourage anyone to look into the possibility of receiving HD over the air using an antenna. I purchased an indoor antenna from Monoprice when I bought the plasma but found after experimenting that on old telescoping antenna from an old TV worked just as well. If you are near the towers you can get very good stable reception and best of all it's FREE!!! Plus the signal is not subjected to another layer of processing and compression from your cable provider, it is coming directly from the station to the tower to you. Go to [...] and follow the instructions for determining your ability to receive HD OTA.
  Also I mentioned Monoprice. Flat-out the BEST place to buy AV cables, adapters etc... I even purchased a internet router from them, very cheap, works like a champ.
• Returning it to Amazon
  We always do a thorough review of big ticket items before purchase, so returning an expensive item is very unusual for us.
  
  This set has some good features. We especially like the sound settings to send the music that frequently drowns out the dialogue to the background where it belongs. We also like the remote control which is easier to use than most.
  
  BUT:
  
  We do not have a cable box. The TV input comes from a direct condo-wide hookup. It is digital but not HD.
  
  Most of the channels are cable channels; a few are local or "air" channels. Some TV's allow the channels to be scrolled seamlessly. This one divides the channels into two groups and several buttons need to be pressed to move from one to the oher.
  
  However, the main problem for us is picture qualtiy. Not sharp; not clear; not vivid. Slightly blurry or runny. Average or worse. We have tried multiple settings including fine tuning on a channel by channel basis but the video is still unsatisfactory.
  
  Perhaps this set works best with an HD input but that is not an option for us at this time.
  
  We do note that the picture is significantly better when playing material from an attached computer which reinforces the idea that there is some sort of tuner issue or incompatibility.
  
  In any event and unfortunately, it is on its way back to Amazon and we are doing more and deeper research before replacing it.
• Awesome TV
  This is a great TV. It has great picture quality for the price. You'll love it!
• Amazon=Good. Jury is still out on Samsung
  I got this TV w/free delivery. It came quicker than I expected so kudos to Amazon. I will be updating this review as things unfold because I want to be fair. This is the first TV I've had in over 15 years so I'm no expert on TVs, but I am pretty tech savvy. Right out of the box I had a problem. The instructions said to assemble the stand first, so I did. Then when I tried to set the TV on the stand the screw holes would not line up. Long story short, they shipped it with the wrong part. I called Samsung and the first service rep told me the part was on nationwide back order and wouldn't even guess how long it would take to ship. When I get a red flag like that I usually rethink my purchase; I mean it seems clear to me that they deliberately shipped it with the wrong part. So I thought about it awhile and called back, this time the rep said the part was not on back order and should ship in 7-10 days. One of them has to be wrong. I ordered the correct guide stand. I managed to get temporary use of another mount in order to make sure the thing actually worked. So I set it up and turned it on and installed the
  Samsung WIS09ABGN LinkStick Wireless LAN Adapter (purchased separately). After some time I got it to link to my home network, but with an error message saying there was a problem with my service provider, Bellsouth. I called BS and they wanted $29 for an "Advanced Technical Support Issue." I declined. I haven't got a dvd player yet and I don't have cable so I don't really know if the thing works or not. I'll be contacting Samsung for help with the Wifi. I'll let you know how that goes.
  
  
  
  
• very nice TV
  After a disastrous attempt to purchase a TV from another online company, I bought this Samsung TV from Amazon. They said it would arrive on August 13 and it did. Well, I got the call from Ceva to schedule the delivery on August 13. They delivered it the next day - a Saturday.
  
  Set up was easy - I just needed a friend to help lift it. It's a slick beautiful TV. I'm happy with it.